FAQ Overview

Features & Benefits

What are the Features and Benefits of Next Level Texting?

  • Bulk SMS–Allows you to send SMS messages in bulk to your subscribers. Send to 1 group or
    multiple groups at once to get massive business.
  • Unlimited Mobile Keywords- Provides you the ability to engage in keyword marketing.
    Get access to unlimited mobile keywords ideal for mobile marketing campaigns to appeal to
    a certain target market.
  • Bulk SMS Scheduling–Allows you to schedule messages in intervals to ensure your
    customers won't forget about you. Have complete control over when SMS messages can be
    sent out so that you can schedule out messages months in advance.
  • Autoresponders - Allows you to setup auto-responders to automatically send SMS back to
    the subscribers after they subscribe on a preset schedule.
  • MMS / Picture Messaging - Provides you the capability of using MMS that brings the best of
    email and urgency of SMS to your customer communications. Paint the whole picture with
    rich media on every mobile phone, with near-100% open rates.
  • 2-Way Messaging - Allows your existing subscribers to reply to your campaigns, send you
    text messages, and engage you in 2-way chat. It's a great way to stay connected and answer
    any your subscribers' questions.
  • Contests - Allows you to create SMS contests as a way to engage and reward your
    customers. Keep your current customers happy and engaged with your marketing
    campaigns. .
  • Birthday SMS Wishes - Helps you to easily collect your contacts' birthdays when they
    subscribe to your list. Then, on their birthday or even a certain amount of days before, the
    system will automatically send them your birthday SMS.
  • Facebook Integration - Provides you the ability to share your message to your Facebook
    page! Spread the word and increase participation among your fans giving you the ability to
    grow your subscribers.
  • Bulk SMS Delivery Stats - Allows you to view detailed stats like number of successful
    messages, number of failed messages. You can also delete any subscribers that have failed
    to receive messages.
  • Campaign Analytics - Allows you to track your campaigns to take a deeper look into which
    keywords are performing the best, detailed SMS logs, new subscribers and un-subscribers
    over a certain period of time.
  • Website Signup Widgets - Allows your customers to join a SMS marketing list through a
    web based form that is placed on a website, providing yet another cost-effective avenue to
    reach new consumers.
  • Text-to-Vote - Allows you to create text-to-vote polls to keep your subscribers engaged and
    interested in what you have to offer as well as collect valuable information and gain insight
    into what they want and need from you.
  • Mobile Splash Page Builder - Helps you to create your own pages with video, images, or any
    HTML and then send those page URLs out to your subscriber list to view.
  • Appointment Reminders - Allows you to schedule and send appointment reminders to your
    customers ensuring they won't forget about an appointment they made.
  • Link Shortening & Tracking - Allows you to shorten your links so they don't take up as
    many characters in your text messages and also track how many clicks were made for a
    given link to see how effective your message was.
  • Assign Multiple Long Codes - Allows you to add multiple numbers to a user account. Very
    useful if you have a large number of opt-in contacts to market to, you can spread your
    workload across multiple numbers!
  • Email Alerts - Allows you to get new subscriber email alerts as they happen or in a daily
    summary. Also get low credit balance email alerts so that you'll always be aware of when to
    replenish your credits.
  • Message Templates - Allows you to save common or often used SMS messages so that you
    will not have to re-enter the same message repeatedly. Simply select which template to use
    and have it auto-populate.
  • Broadcast from Phone - Allows you to blast out your SMS marketing campaigns with a
    simple text message from your phone. No need to login to your account!
  • QR Codes - Allows you to generate QR codes as a way to bridge your offline marketing
    campaign to the online medium.
  • Segment Your Contacts - Allows you to easily create groups within your text marketing lists.
    This organizes your contacts into groups and helps you to keep all your subscribers
    organized!
  • Voice Broadcasting - Allows you to broadcast a voice message out to your contacts! Either
    type in a message and the system will convert the text into voice, or upload your own
    message via a MP3 file.
  • Upload Your Subscriber Lists - Allows you to migrate an opt-in SMS marketing list from
    somewhere else, provided you have explicit written consent from your subscribers.
  • Voicemail / Call Forwarding - Voicemail and call forwarding capability. Have the option to
    have your calls go directly to voicemail, where you can then listen to them inside the control
    panel, or have your calls forwarded to any number you wish!
  • SMS to Email/Email to SMS - Provides you the ability to get email notices when someone
    texts in something to your online number (SMS to Email). You can then respond directly to
    that email from your email client, the system will take that email, turn it around, and text
    them back (Email to SMS).
  • Name and Email Capture - Allows you to collect the name and email from a new subscriber
    joining your opt-in list to personalize your SMS messages and emails.
  • Contact Management - Allows you to easily search and manage all your subscribers in the
    contact management system that contains your contacts/subscribers.
  • SMS Loyalty Rewards - Allows you to offer SMS "punch card" loyalty rewards to your
    customers and build loyalty to your brand to keep customers happy and coming back.
  • Kiosk Builder - Allows you to create an easy to use kiosk display. It provides your on-site
    customers with a user friendly display – letting them join a mobile club, check-in to a loyalty
    program, and check their current status.

Author: Administrator
Last update: 2021-02-05 14:15


Managing Groups

How do I Add or Edit a Group?

You can send SMS messages in bulk to your subscribers. Send to one group or many groups at once! Next Level Texting allows users to send SMS messages in bulk, which is ideal for any SMS marketing campaign. Groups segments your contacts and allows you to keep organized all your subscribers and where they are coming from.

Organize contacts into groups, and you can easily send each message to just the right people.

To add or edit group, follow the steps given below.
1. Navigate to Groups>Manage Groups.
The Groups page will be displayed.

2. Select Add Group option from the Actions drop down list.
The Create Group page will be displayed.

3. Enter the name of the group in the Group Name text entry box.
4. Enter the keyword for the group in the Keyword text entry box. The Keyword is that word that the subscribers will text into your primary/secondary number to join your contact list and will be added to this group.
5. Select the type of the group from the Group Type dropdown list:

  • Coupon - Users can continually text in the keyword to receive the auto-reply message.
    Example: You may update the message weekly or monthly with a new coupon code and
    the user can text in to receive it.
  • Join - Users can only text in the keyword once to be added to the group. If they text in
    the keyword again, it will inform them they are already subscribed to this group.
  • Property (Real Estate) - Perfect for realtors. Enter in all the property details, and those
    details will be sent back to the prospective buyer when they text in the keyword.
  • Vehicle - Perfect for car dealers. Enter in all the vehicle details and those details will be
    sent back to the prospective buyers when they text in the keyword.

6. Specify whether the user wishes to Capture Birthdays for the purpose of sending out his or her birthday SMS wishes. This will enable or disable for this group. If enabled here and under settings, a message will be sent back to them to enter their birth date after subscribing to this group and also send them their birthday SMS wish on their birthday or even a certain number of days before. For more information, refer to the section, Birthday SMS Wishes Overview.
7. Specify the type of message that can be sent to the group. The available options are SMS and MMS.
8. Enter the auto-reply message that the new subscribers will receive in the Message text entry box after they text in the keyword to join this group. It’s recommended you include the precise number of messages that users will receive per month (example: ‘Get 5 messages/month’). Maximum characters allowed are 107.
Note: Special characters are not allowed such as ~ {} [];
9. The Mandatory Appended Message field is the mandatory message that needs to be appended to the auto-reply message field after the new subscriber texts in the keyword to join the group.
10. Specify whether or not to be notified via SMS whenever someone subscribes to this group by checking or un-checking the box in the Notify Signup field. The notification will include the number that subscribed and the group they subscribed to.
11. Click Save.
The new group will be added.

12. To edit the selected group, click Edit button in the row of the group you wish to edit.
The Edit Group page will be displayed.

13. Make the necessary changes in the required fields.
14. Click Save.
The selected group will be updated.

Author: Administrator
Last update: 2021-02-05 14:19


How do I send SMS to a Group?

You can send SMS messages in bulk to your subscribers. Send to one group or many groups at
once! To send SMS to a group, follow the steps given below.
1. Navigate to Groups>Manage Groups.
2. Click Send SMS button in the row of the group to which you wish to send SMS.

The Send Messages page will be displayed.

3. Select the pick list to send message by checking the box in the required option in the Pick
List field. The available options are Groups and Contacts.
A. If you select Groups in the previous step, select the required group from the available
list.
NOTE: The group will be automatically selected according to what row you selected to send the
SMS to from the groups index page.

B. If you select Contacts in the previous step, select the required contact from the available
list.
Scroll down for more options.

4. Schedule your messages to be sent from 8:00AM to 9:00PM local time to adhere to the
applicable guidelines published by the CTIA and the Mobile Marketing Association from the
Schedule Delivery field. Choose a date and time.
Note: If you want to send your message immediately, leave the field as is and don’t choose
anything.
5. If you want to use a message template already created, select the message template you
want to use, from the Message Template drop down list.
6. If you want to send a link to a mobile page you created, select the splash page you want to
send with message from the Message Splash Page drop down list.
7. Specify whether you wish to send your message via SMS or MMS by checking the radio
button in the required field. The available options are SMS or MMS.
A. If you select MMS option, then choose the image file from your computer.
Note: Please be aware that mobile carriers are much more restrictive when sending images
to many numbers in rapid succession from 1 long code number since there is much more
bandwidth to factor in.
B. If you select SMS option, you can also choose to send a link to any image you want by
clicking Pick File.
The Filepicker dialog will be displayed.

C. Select the required file from any social media option or directly from the computer. You
may even drag and drop the file from your computer.
D. Click Open.
The selected file will be uploaded.

8. Enter the message in the Message text entry box. 1 credit is charged for each 160 character
segment. If you have a message that is 300 characters, and you are sending to 10 people, 20
credits will be deducted (2 credits for each person). You cannot exceed 1588 characters.
Note: Messages containing non-GSM (Unicode) characters will be charged 1 credit for each 70
character segment. Also, special characters such as ~ [ ] ; " are not allowed.
9. Click Variations to view the number of message variations possible. This is used when
including spintax in your message.
10. You can spin your messages with the use of spintax to create multiple variations of your
messages when sending. Mobile carriers are a little more cautious letting someone send
thousands of identical SMS messages at 1 time for SPAM reasons. Click Spin to see the
generated output in the preview box each time you click Spin.

11. The Mandatory Appended Message field will be appended to the message when sending.
12. Specify whether or not you want to rotate through your long codes by checking or unchecking the box in the Rotate through Your Long Codes field. Useful if you have a large
number of option in contacts (>500), you can spread your workload across multiple numbers
in your account. If checking, please include your business name in the message. When
rotating, the system will automatically rotate through all your numbers assigned to your
account, including primary and secondary numbers.
13. Select the rate of sending from the Sending Throttle drop down list. In the fastest (default
setting), you can send SMS on 1 long code is 1 SMS/second. However, you can slow that
down to exercise extra caution. The slowest setting will send at rate of 10 SMS per minute or
1 SMS every 6 seconds.
14. Click Save or Send Message.
The new message will be sent immediately or scheduled for a future date/time based on the
selected delivery schedule.

Author: Administrator
Last update: 2021-01-30 19:16


How do I generate QR Code?

QR Code helps the members to subscribe their numbers to the group so that you can bridge
your offline marketing campaign to the online medium.
To generate QR code, follow the steps given below.
1. Navigate to Groups>Manage Groups.
The Groups page will be displayed.

2. Click QR Code button in the row of the group for which you wish to generate QR Code.
The QR Code for the selected group will be generated.

3. Place your mobile QR code scanner and adjust the scanning location on the QR code.

The primary number of the account is added with the keyword of that group auto populated
and the user can now send that in to be subscribed to the group.

4. You may also copy the html version of QR code and place it in your website in order to
display the QR code.

Author: Administrator
Last update: 2021-01-30 19:24


How do I Add or Remove Members?

A new member can be manually added to a group. You may also remove a member.
To add or remove members, follow the steps given below.
1. Navigate to Groups>Manage Groups.
The Groups page will be displayed.

2. Click Members button in the row of the group for which you wish to add or remove
members.
The Members dialog will be displayed. This will display all members/subscribers associated with
this group.

3. Click Add New Contact

The Add Contact dialog will be displayed.

4. From here, you can add new contact details.

Once the contact is added, the member is included to the selected group.

5. To remove a member from the group, click Delete button in the row of that member.
The message box asking you to confirm the removal of the selected member will be displayed.

6. Click OK.
The selected member will be removed from the group.

Author: Administrator
Last update: 2021-01-30 19:39


How do I send SMS to Members of the Group?

SMS can be sent to individual members of the group. To send SMS to a member of a group,
follow the steps given below.
1. Navigate to Groups>Manage Groups.

The Groups page will be displayed.

2. Click Members button in the row of the group.
The Members dialog will be displayed.

3. Click Send SMS button in the row of the member for whom you wish to send SMS.
The Send a Single SMS dialog will be displayed.

4. Select a contact from the Select a Contact drop down list.
Or
Enter the phone number in the Phone Number text entry box.
Note: the phone number will be automatically populated with the number of that member.
5. Enter the SMS you want to send to the member of the group in the Message text entry box.
6. Click Send.
The SMS will be sent to the individual member.

 

Author: Administrator
Last update: 2021-02-05 14:08


Adding/Editing Auto Responders

You can setup the autoresponders to automatically send SMS back to the subscribers after they subscribe on a preset schedule much like email autoresponders work. Automatically send them a message 1 day, 7 days or 30 days after they subscribe. Setup an entire follow-up SMS campaign with them after they subscribe. Engage your subscribers and keep them interested.

To add or edit auto responder, follow the steps given below.
1. Navigate to Tools>Auto Responders.
The Auto Responders page will be displayed.

2. Select Add Auto Responder option from the Actions drop down list.
The Create Auto Responders page will be displayed.

3. Select the name of the group from the Group drop down list. Autoresponders are associated with groups and get sent to all members of the associated group.
4. Enter the name of the auto responder in the Name text entry box.
5. If you want to use a message template already created, select the message template you want to use, from the Message Template drop down list.

6. If you want to send a link to a mobile page you created, select the splash page you want to send with message from the Message Splash Page drop down list.

Scroll down for more options.

7. Specify whether you wish to send your message via SMS or MMS by checking the radio button in the required field. The available options are SMS or MMS.
A. If you select MMS option, then choose the image file from your computer.
Note: Please be aware that mobile carriers are much more restrictive when sending images to many numbers in rapid succession from 1 long code number since there is much more bandwidth to factor in.
B. If you select SMS option, you can also choose to send a link to any image you want by clicking Pick File.
The Filepicker dialog will be displayed.

C. Select the required file from any social media option or directly from the computer. You may even drag and drop the file from your computer.
D. Click Open.
The selected file will be uploaded.
8. Enter the auto responder message in the Responder Message text entry box. You cannot exceed 148 characters, which factors in the mandatory appended message.
Note: Messages containing non-GSM (Unicode) characters will be charged 1 credit for each 70 character segment. Also, special characters such as ~ [ ]; “are not allowed.
9. The Mandatory Appended Message field will be appended to the message when sending.
10. Enter the number of days you wish to send the responder after a new user signup in the Send # of days after Signup text entry box. Enter 0 to send immediately. Examples: Enter 1 to send the responder 1 day after a new user signs up. Enter 7 to send 7 days after a new user signs up.
11. Click Save.

The new responder message will be saved and sent based on the Send # of days after signup field. It’s important to note that if you enter 0 in the Send # of days after signup field, which will send responder message immediately after signup, that the user will get 2 auto-reply messages sent to their phones immediately after sign-up. The auto-reply message from the actual group they are subscribing to and also this responder.
The new auto responder will be added.

12. To edit the selected auto responder, click Edit button in the row of the auto responder you wish to edit.
The Edit Auto Responder page will be displayed.

13. Make the necessary changes in the required fields.
14. Click Update.
The selected auto responder will be updated.

Author: Administrator
Last update: 2021-02-05 14:07


Creating an Account

How do I create an account?

To create an account, follow the steps given below. Depending on how it’s setup, you can be
given some free credits to start with. Those credits will be given automatically after account
registration.
1. Enter our site URL in your favorite browser.

2. Click Sign Up or Create Your Account.
Note: You may even click the Create an Account button on the Login page of the application.

The Register page will be displayed.

3. Enter your first name and last name in the first two fields.

4. Enter the user name that you want to use in order to log into the system, in the User Name
text entry box.
5. Enter your email address in the Email field.
6. Enter your phone number in the Phone text entry box.
7. Enter your company name in the Company Name text entry box.
8. Enter your password in the Password text entry box. The recommended password
requirements are:

  • Should contain at least a character;
  • Should contain at least a number (0-9);
  • Should contain at least one Letter (a-z);
  • Should contain letters, numbers or symbols [!@#$^&*()-=];

9. Re-enter the password for confirmation in the Confirm Password text entry box.
10. Select the time zone from the UTC drop down list.
11. Select the name of the country from the drop down list. The country selected here will
determine the numbers you will have access to assigning to your account as well as the
packages you can purchase in the system. Each country is associated with its own numbers
and credit packages since each country has different rates.
12. Enter the text displayed in the captcha image in the next text entry box.
13. Click Register.
The message confirming the saving of the user account will be displayed.

14. Now check your mail and click the link in the mail received from our team.

The message informing about the successful registration of your account will be displayed.

You may now log into the application.

 

 

 

 

 

 

 

Author: Administrator
Last update: 2021-01-30 20:57


How do I Log In and Log Out of the Application?

To access and log into application, follow the steps given below.

  1. Open your favorite browser and enter the URL for the application. Then click the login link at
    the top right.
    The Login page will be displayed.

2. Enter the login credentials such as user name and password you entered at the time of
registering with application.
3. Click Login.
The application dashboard will be displayed.

You can start exploring all the features within the application.
Note: If the system is configured where you must pay an activation fee to activate your account,
you will be taken to a separate page (screenshot below) where you can pay to have your
account activated. Once payment is successfully made, your account will be activated and you
will automatically be given some free credits to start with. You will then have access to getting
your first (primary) number.

4. To log out of application interface, simply click the Logout option from the side bar in the
left section or click Logout option from the username dropdown list on the top right corner
of the screen.

Or

You will be logged out of application.

 

 

Author: Administrator
Last update: 2021-01-31 17:42


How do I retrieve my Password?

If you forget the password to your application, you can request for a new password. To do so,
follow the steps given below.
1. Navigate to the application Login page.

2. Click the Forgot Your Password link.
The Forgot Password dialog will be displayed.

3. Enter your email address you used when registering your account to get your password in
the text entry box.
4. Click Submit.
The message informing you to check your email for instructions to reset your password will be
displayed. You will receive an email from the application team with a link to reset your
password. Once you click this link, a new email will be sent to you with your new password and
will be automatically re-directed to the log-in page.
You can log in to the application by using the new password sent to you in the email. Once you
have logged in to the application, it is better to change the password.

Author: Administrator
Last update: 2021-01-31 17:49


How do I Change my Password?

It is best practice to change your password often for security reasons. To change your password,
follow the steps given below.
1. Click the Change Password from your username drop down list on the top right corner of
the screen.

The Change Password dialog will be displayed.

2. Enter your existing password in the Old Password text entry box.
3. Enter your new password in the New Password text entry box.
The recommended password requirements are:

  • Should contain at least a character;
  • Should contain at least a number (0-9);
  • Should contain at least one Letter (a-z);
  • Should contain letters, numbers or symbols [!@#$^&*()-=_]   

4. Re-enter the password for confirmation in the Confirm New Password text entry box.
5. Click Change.
The new password will be set and you can now login with your new password.

Author: Administrator
Last update: 2021-01-31 18:01


Managing Contacts

How do I manage Contacts?

To manage contacts:
Navigate to Contacts >Manage Contacts.
The Contacts page will be displayed.

 

Author: Administrator
Last update: 2021-01-30 20:11


How do I Add or Edit a Contact?

You can manually add or edit a contact. To add or edit a contact, follow the steps given below.
1. Navigate to Contacts >Manage Contacts.
The Contacts page will be displayed.

2. Select Actions > Add Contact.
The Add Contact dialog will be displayed.

3. Select the required group to which this contact can be added, from the Groups field.
4. Enter the name of the contact person in the Name text entry box.
5. Enter the phone number of the contact in the Phone Number text entry box.
6. Enter the email address of the contact in the Email text entry box.
7. Enter the birth date of the contact in the Birthday text entry box.
8. Click Save.
The new contact will be saved.

9. To edit a contact, click Edit button in the row of that contact.

The Edit Contact dialog will be displayed.

10. Make the necessary changes in the required fields.
11. Click Save.
The changes made to the contact details will be updated.

 

 

Author: Administrator
Last update: 2021-01-30 20:25


How do I search a Contact?

To search for a contact, follow the steps given below.
1. Navigate to Contacts >Manage Contacts.
The Contacts page will be displayed.

2. Expand the Contact Search section by clicking the button .
The Contact Search will be expanded and various options for searching for a contact will be
displayed.

3. Enter the name or phone number of the contact you want to search in the first field.
4. Depending on what you want to search on, a name or a phone number in the first field, you
need to select name or phone number from the drop down list.
5. Click Search.
The search results based on the given name or phone number will be displayed.

In the same section, you can also apply filter on the contact records to view contacts belonging
to specific group or source.

6. Select the group based on which you want to filter the contacts, from the Groups drop down
list. This is the source of sign-up, which could be via import, kiosk, SMS via keyword, or web
widget.
7. Select the source from the Source drop down list.
8. Click Filter.
The filter will be applied on contacts and the list of contacts belonging to the selected group or
source will be displayed.
Note: To view all contact records, clear the filters by clicking the Clear Filters button.

Author: Administrator
Last update: 2021-01-30 20:40


How do I schedule an Appointment Reminder?

You can schedule appointment reminders to your contacts at the appropriate date and time. By
sending appointment reminders to your customers you will make sure that they won't forget
about an appointment they made. Search for your contacts then easily schedule an SMS to go
out to them at a specific date and time. A great way for companies to reduce no-shows because
their clients forgot about an appointment, which saves valuable time and money. Works great in
the medical field for doctors and dentists, and even for salons/spas and restaurants for
reservations you have.
To schedule an appointment reminder, follow the steps given below.
1. Navigate to Contacts >Manage Contacts.
The Contacts page will be displayed.

2. Click Addicon and select Schedule SMS for Contact option in the row of the
contact details for which you want to schedule an appointment reminder.
The Send Messages page will be displayed with that contact pre-selected in the contact pick
list. You can then enter in all the details according to the Send SMS section.

The new appointment reminder will be scheduled and can be viewed in the View Contacts
Scheduled Messages under the Actions drop down list.

 

Author: Administrator
Last update: 2021-01-30 20:55


How do I Import Contacts?

You have the ability to manually add and import contacts into the system via a .CSV file upload.
If you already have a list on permission-based contacts maintained somewhere and would like
to upload these contacts in 1 fell swoop without adding them 1 by 1, you can do that with our
bulk import feature.
This utility is ONLY to be used when migrating over a list from another SMS marketing
provider’s service or gathered from a website which clearly states why you are collecting phone
numbers. In other words, these people have already given permission to you to be marketed to
and are 100% opt-in. This utility is NOT to be used for anything else such as any purchased list
and any 3rd party list.
To import contacts, follow the steps given below.
1. Navigate to Contacts >Import Contacts.
The Contacts page will be displayed.

2. Click Choose File button to upload contacts.

The standard Open dialog will be displayed.

3. Select the file you wish to upload and click Open.
Note: Upload CSV file only - names in 1st column, phone # in 2nd.
Note: NO spaces, dashes, or parentheses in phone numbers.
Include country code in the number
US Example: 12025248725
UK Example: 447481340516
If the file you are importing does NOT have names, but only numbers, your csv file should leave
the first row empty and your numbers should be in the second row.
The selected CSV file will be uploaded.
4. Specify whether this CSV file contains headers or not by checking or un-checking the box in
the Yes, This File Contains Headers field. Example: if the first row in your csv file contains a
header for name in the first column and number in second column, then check this box. If
there are no headers, and the 1st row contains an actual name and number, then leave box
unchecked.

5. Specify whether these imported contact are 100% opt-in or not by checking or un-checking
the box in the Yes, These Imported Contacts Are 100% Opt-In field.
Note: These contacts must be 100% opt-in and have already given permission to you to receive
SMS notifications. This import utility is intended to be used when migrating over your list of optin contacts from another service or collected from your website which clearly states why you are
collecting phone numbers. If importing contacts that are NOT opt-in, your account with us will
be banned.
6. Click Next.
The Group Name list will be displayed.

7. Select the required group name from the Group Name list. This will import all contacts in
the csv file into this group.
8. Click Next.
The contacts list will be uploaded and displayed on the Contacts page.

Author: Administrator
Last update: 2021-01-30 21:13


Managing Dashboard

What is a Dashboard?

The Dashboard shows the overall statistics on the performance and status of your SMS
marketing. Keep track of everything in near real time and see how well your campaigns are
performing, where your subscribers are coming from, and how well you are performing. View
the detailed statistics in the form of charts on various parameters.
To manage Dashboard, follow the steps given below.
1. Navigate to the Dashboard option in the side menu.
The Dashboard page will be displayed.

The Dashboard Profile provides information on items such as Primary Number, SMS Credits,
Voice Credits and Timezone.

The Primary Number is the first number assigned to your account. This will be the number all
outgoing and incoming messages will be sent from/to.

To get a primary number or add a secondary number, follow the steps given below.
1. Click Get New Number.
The Phone Number Search dialog will be displayed.

2. The required country from the Country dropdown list will automatically be selected based
on the country in which you registered your account with. For example, if you created an
account in the United States, then you will only have access to get numbers from the United
States.
3. Select the type to search phone number from the Select Type drop down list.
4. Click Search.
The search parameters can vary depending on what country you are searching for. Some
countries allow searching on area code and zip code. You may also see different options
depending on system setup.
Note: The 1st number (primary) is always free and included with your account. However,
depending on system configuration, if you need additional(secondary) numbers, you may need
to purchase a numbers subscription package first, which will give you access to purchase that
many more numbers depending on the package you purchased. The popup window you will see
in this case is below.

The Choose a Phone Number dialog will be displayed.

5. Click Get this Number link in the row of the phone number you want.
The new phone number will now be added to your account and ready to use.

The SMS Credits simply shows how many SMS credits the user has left in their account. In the
example here, 9992 SMS Credits are present.

The Voice Credits simply shows how many voice credits the user has left in their account. In the
example here, 9996 voice credits are present.

 

 

 

 

 

 

 

Author: Administrator
Last update: 2021-01-31 18:43